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PT ED Talk January 15, 2019
Lane Community College
Building 30, Room 122
Eugene, OR 97405
Tuesday, January 15, 2019, 6:30 PM - 9:00 PM PDT
Category: Events


Join us for OPTA's January PT ED Talk

Attend in Person OR Via Zoom Meeting
Perfect for members who aren't able to attend in person!

Victims, Villains and Rescuers:  A Framework for Addressing Healthcare Workplace Drama, Frustration, and Conflict 
presented by Christina Howard, PT, MPT

Date:  Tuesday, January 15, 2019

CLICK HERE to register today!

6:30 – 7:00 p.m. Registration and Networking

7:00 – 9:00 p.m. Program

• Lane Community College
  Building 30, Room 122
  Eugene, OR 97405

• Or Via Zoom Meeting    (Attendance details will be sent just prior to the event)

CEUs: 2

Course Registration Fees:
OPTA/APTA Member* $50
OPTA Service Member** $35
OPTA/APTA Student Member $25
PT or PTA Non-Member $70

*Member category eligibility includes any APTA member whether in Oregon or any other state.
** For members serving on the OPTA board or a committee.

CLICK HERE to register today!

Course Description:
Effective teamwork and a therapeutic alliance are essential for quality patient care.
Current and future health care providers must continuously develop effective work
and communication habits to prevent defensive, blaming, and shaming behaviors with
patients and colleagues. Workplace drama roles of victim, villain, and rescuer are derived
from power dynamics across multiple stakeholders: students, patients, instructors,
providers, managers, regulatory bodies, and payers. Attendees will be introduced to
framework used to examine workplace drama and apply it to situations that lead to
provider frustration, burnout, and conflict. Attendees will apply the framework to case
simulations that affect physical therapy practice and patient-provider relations.

Program Objectives:
• Describe a transaction analysis framework for analyzing common provider
experiences: frustration, burnout, role conflict
• Apply a transactional analysis framework to case simulations and examples affecting
practice and patient-provider relations
• Identify future opportunities to share transaction analysis frameworks with
constituents as a means of promoting positive and effective relationships.


Click here for a copy of the full brochure.


Oregon Physical Therapy Association 
147 SE 102nd Avenue - Portland, OR 97216
Fax 503.253.9172
[email protected]

Contact: [email protected]